Personal data processing policy

1. Data controller

Semilla EdTech is a company in the process of incorporation. Until incorporation is complete, personal data is processed by the person identified in the identification box on this page, on behalf of Semilla EdTech. Once incorporated, the company will become the data controller and this policy will be updated.

2. Data we collect

Through the contact form and our email we only collect:

• Full name.
• Name of the institution or organization.
• Email address and, optionally, phone number.
• Type of institution and approximate number of students or participants.
• The content of the message you send us.

3. Data we do not collect

This website does not request sensitive data or data about children or adolescents, and it is not directed at minors. Please do not include this type of information in your messages.

The website does not use analytics, advertising or tracking cookies, and does not include third-party tracking tools. Fonts are served from our own domain.

4. Purposes

We use your data exclusively to:

• Reply to your request for information, a demo or early access.
• Schedule and hold conversations or demos of EduNex.
• Send you information related to your request and to the EduNex early access program.
• Comply with applicable legal obligations.

5. Authorization

By checking the acceptance box on the contact form, or by writing to us directly, you give your prior, express and informed authorization for the processing of your data for the purposes described. You may revoke it at any time as explained in section 8.

6. Processors and transfers

To operate this website and handle your requests we rely on providers acting as data processors, which may store information outside Colombia:

• Web3Forms, which receives contact form data and forwards it to our email.
• Amazon Web Services (AWS), the website’s hosting provider, which may log technical access data, such as IP addresses, for security and operational purposes.
• Our email provider, where messages are received and stored.

7. Your rights

As the data subject, you have the right to:

• Access, update and correct your personal data.
• Request proof of the authorization you granted.
• Be informed about how your data has been used.
• File complaints with the Superintendence of Industry and Commerce (SIC) after completing the inquiry or claim process with us.
• Revoke your authorization and request deletion of your data when there is no legal or contractual duty to keep it.
• Access your personal data free of charge.

8. How to exercise your rights

Email us at the address shown on this page with the subject "Personal data", your name, a description of your request and how we should reply.

Inquiries: we answer within ten (10) business days, extendable by up to five (5) additional business days, informing you of the reason for the delay.

Claims (correction, update, deletion or revocation): we handle them within fifteen (15) business days, extendable by up to eight (8) additional business days. If a claim is incomplete, we will ask you to complete it within five (5) days; if two (2) months pass without a reply, the claim will be considered withdrawn.

9. Security and retention

We apply reasonable technical and organizational measures to protect your data against loss, unauthorized access or misuse, such as encrypted connections (HTTPS) and restricted access to the mailboxes where requests are received.

We keep your data for as long as necessary to handle your request and any resulting relationship. Afterwards we delete it, unless the law requires us to keep it.

10. Student data in EduNex

This policy applies to the Semilla EdTech website. When EduNex is used by an institution, student, teacher and parent data will be processed under the contract with that institution, which will act as data controller, with Semilla EdTech acting as data processor. Minors’ data will be processed respecting their best interests, their fundamental rights and the authorization of their legal representative, in accordance with Article 7 of Law 1581 of 2012.

11. Validity and changes

This policy is effective as of its last update date. Any substantial change will be published on this page before it takes effect.